Acceptance of These Terms
These Terms of Service govern use of the Application Review Co website, document upload flow, checkout process, review service, revision process, and related communications.
An applicant accepts these terms by checking the required terms and privacy acknowledgment box before checkout, completing checkout, submitting a document for review, or otherwise confirming acceptance in writing. The checkout record may be retained as evidence that the applicant accepted these terms and the related Privacy Policy. Browsing the website alone is not intended to replace that affirmative acceptance step for an order.
Eligibility and Authority
The service is intended for college, university, graduate, professional-school, residency, and advanced-training applicants who are legally able to enter into these terms. Applicants under the age of majority may use the service only with permission from a parent or legal guardian.
If a person submits a document or payment on behalf of another applicant, that person represents that they have authority to do so and to share the submitted materials with Application Review Co
Service Scope
Application Review Co provides application-document feedback for college, university, graduate, professional-school, residency, and advanced-training applicants. Each order covers one submitted document and may include comments, line edits, sentence-level clarity suggestions, organization feedback, structural suggestions, margin notes, revision guidance, and application-document mentoring support.
The service does not include ghostwriting, fabrication of experiences, drafting new essays or responses for the applicant, replacing the applicant's own authorship or voice, submitting applications on an applicant's behalf, legal advice, medical advice, financial advice, visa or immigration advice, tax advice, or any promise of a specific admissions outcome.
Order Activation and Submission Requirements
An order becomes active only after payment is completed and the submitted document is complete, accessible, readable, and tied to the checkout record.
If a file is missing, corrupted, inaccessible, incorrect, password protected, outside the stated service scope, or not reasonably reviewable, the review timeline starts once corrected materials are received.
Academic Integrity and Applicant Representations
Applicants represent that submitted materials are their own work or are materials they are authorized to submit for review. Applicants are responsible for the accuracy, honesty, legality, originality, and final submission of their application materials.
Applicants must review all feedback before using it and decide whether it is appropriate for their application. Applicants remain solely responsible for complying with all application-system rules, school policies, honor codes, authorship certifications, professional standards, and platform requirements.
Application Review Co does not make final academic-integrity, authorship, plagiarism, disclosure, eligibility, or application-rule determinations for any applicant or program. Application Review Co is not responsible for discipline, integrity findings, rescinded offers, rejection decisions, reporting obligations, or other consequences that arise from an applicant's submitted content, omissions, certifications, or use of feedback.
Price and Payment
The listed price applies to one submitted document. Payment is collected through secure checkout before the review begins.
Application Review Co receives checkout status and order details, but does not store full payment card numbers, CVC codes, or full payment credentials on its own systems. Taxes, bank fees, currency conversion, and payment-provider charges may depend on the applicant's payment method and location.
48-Hour First-Review Guarantee
The first review is returned within 48 hours after successful payment and receipt of a complete, accessible first submission, or the review is free.
The 48-hour clock starts after successful payment and a complete, accessible first submission. The 48-hour-or-free guarantee applies only to that first submission and first review. It does not apply to revised documents or follow-up revisions unless Application Review Co confirms otherwise in writing.
Application Review Co will try to return revised documents within 48 hours when possible, but first-submission applications and new first-review deadlines receive priority.
If Application Review Co misses the first-submission deadline, the applicant receives either a full refund or the review at no cost. That remedy is the sole remedy for a missed first-submission deadline unless non-waivable law requires otherwise.
Revisions
Follow-up revisions must stay within the same submitted document and original review scope. Revisions are intended to help the applicant apply the feedback, improve clarity, and resolve document-specific concerns.
Same-document revisions continue until the assigned Application Review Co reviewer or review team deems the document submission ready within the original review scope. Application Review Co may determine when further revisions would no longer materially improve the document or would fall outside the original review scope.
Revisions do not allow replacement of the order with a different essay, different application section, full application package, interview coaching request, new program list, or new document unless Application Review Co agrees in writing.
Reviewer Standards and Anonymity
Reviewer assignment is based on relevant application experience, the submitted document type, and the applicant's field where possible. Reviewer credentials are checked internally before assignment.
Applicant region, applicant status, current or most recent school, and program context may be used for routing and workflow context. Providing that information does not create an affiliation with any institution, guarantee a specific reviewer, or change the stated 48-hour first-review guarantee unless Application Review Co confirms a different arrangement in writing.
School suggestions are provided for applicant convenience and do not imply affiliation, endorsement, verification of applicant status, or any relationship with a listed institution.
Reviewer identities and identifying details are protected for professional privacy and independence. Applicants may not require disclosure of reviewer names, employers, hospitals, universities, residency programs, dental schools, or other affiliations.
Confidentiality and Document Handling
Applicant documents are handled privately and shared only with people and service providers reasonably needed to provide, process, document, secure, or support the review.
Reviewers, team members, and operational service providers are expected to handle applicant materials confidentially and to access applicant information only when reasonably needed for the service, support, security, recordkeeping, or legal compliance.
Application Review Co does not publish applicant names, essays, excerpts, outcomes, school lists, photos, or testimonials without written permission.
Sensitive Information and Prohibited Submissions
Submit only what you want reviewed. Do not include unnecessary sensitive personal, financial, or third-party information.
Applicants must not submit false, misleading, plagiarized, unlawful, confidential, institutionally restricted, abusive, harassing, defamatory, or third-party private information that they do not have the right to share.
Service Refusal, Cancellation, and Abuse
Application Review Co may decline, pause, cancel, or refund an order if a submission is abusive, fraudulent, unlawful, outside the stated service scope, likely to compromise applicant, reviewer, company, or third-party privacy, or otherwise unsuitable for the service.
Refunds and Chargebacks
Refunds are limited to the 48-hour first-review guarantee, duplicate payments, orders that cannot be fulfilled, or other cases Application Review Co. approves in writing.
A revision disagreement, style preference, admissions outcome, school decision, applicant delay, or decision not to use feedback does not by itself create a refund right. Applicants should contact the team before filing a chargeback so the order record can be reviewed.
Limited License to Provide the Service
Applicants keep ownership of their submitted documents. By submitting a document, the applicant grants Application Review Co a limited, non-exclusive license to access, store, copy, transmit, review, comment on, edit, and otherwise process the document as needed to provide, support, secure, document, and improve the requested service.
That license does not give Application Review Co permission to sell, publicly publish, or market applicant documents without written permission.
Record Retention for Service Integrity
Application Review Co may retain order records, submitted files, returned edits, reviewer comments, revision history, checkout records, acceptance records, and related communications for as long as reasonably needed to provide the service, manage revisions, respond to support or payment disputes, document what was returned, protect against fraud or misuse, and comply with legal obligations.
Company Materials
Application Review Co owns its site content, workflow materials, templates, internal processes, service branding, reviewer training materials, and non-applicant materials. Applicants may use received feedback for their own application documents, but may not resell, publish, scrape, copy, or present internal service materials as their own commercial review product.
No Admissions, Professional, or Institutional Guarantee
Application Review Co is independent and is not affiliated with or endorsed by any university, hospital, employer, program, application service, or admissions committee.
We provide feedback and revision guidance only. We do not provide ghostwriting, application submission, interview guarantees, admissions guarantees, scholarship guarantees, ranking guarantees, or outcome guarantees.
Feedback reflects reviewer judgment at the time of review. Application Review Co. does not guarantee that feedback will match the preference of any school, program, evaluator, admissions committee, interviewer, scholarship committee, ranking body, or application service.
Service Availability and Third-Party Tools
The website, checkout, file upload, email, storage, and other operational tools may rely on third-party providers. Application Review Co. is not responsible for delays, interruptions, outages, data limits, or platform restrictions caused by third-party systems, applicant devices, applicant networks, or application-platform requirements.
Force Majeure
Application Review Co is not responsible for delay or failure to perform caused by events beyond its reasonable control, including payment-platform outages, hosting or storage failures, email-delivery failures, power or internet disruptions, labor disruptions, public emergencies, natural disasters, government action, security incidents, or other events that could not reasonably be prevented.
Disclaimers and Limitation of Liability
The service is provided for application-document feedback and related support. To the maximum extent permitted by law, the service is provided without warranties that are not expressly stated in these terms.
To the maximum extent permitted by law, Application Review Co is not responsible for admissions decisions, scholarship decisions, rankings, deadlines missed by the applicant, school policy changes, application-platform issues, third-party outages, indirect damages, or consequential losses. The service fee paid for the affected order is the maximum liability for claims related to that order unless non-waivable law requires otherwise.
Dispute Resolution, Governing Law, and Venue
Before starting a formal claim, the applicant and Application Review Co. should first make a good-faith effort to resolve the dispute by written notice and informal discussion.
To the extent permitted by applicable law, disputes relating to the service, website, checkout, or these terms will be resolved by binding arbitration on an individual basis, rather than by a jury trial or class proceeding. This clause does not limit rights that cannot be waived under consumer-protection, privacy, payment, or other applicable law, and it does not prevent either party from seeking urgent injunctive relief or using a small-claims procedure where available.
Unless non-waivable law requires otherwise, these terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. If arbitration is not available or enforceable for a particular dispute, the parties agree to proceed in an Ontario court with jurisdiction unless non-waivable law requires a different forum.
Indemnification
To the extent permitted by law, the applicant agrees to defend, indemnify, and hold harmless Application Review Co and its reviewers, team members, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from the applicant's submitted materials, violation of these terms, misuse of the service, unlawful conduct, or infringement of another person's rights.
Standard Contract Terms
These terms, together with the Privacy Policy and any checkout or written order terms shown to the applicant, form the agreement for the service. Any additional or different terms proposed by an applicant apply only if Application Review Co accepts them in writing.
Application Review Co may assign, transfer, or subcontract rights or obligations related to operating the service, provided applicant information remains handled according to the Privacy Policy. Applicants may not assign an order or account without written permission.
Notices may be sent electronically, including by email or by posting updated terms on the website where appropriate. Provisions that by their nature should survive termination or completion of an order survive, including confidentiality, payment, limitation of liability, dispute-resolution, indemnity, ownership, and recordkeeping terms.
We may update these terms as the service, payment setup, review workflow, technology, or legal requirements change. The posted version applies when an applicant submits an order unless a later update is required by law.
If any provision of these terms is found unenforceable, the remaining provisions remain in effect to the maximum extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later.
Questions about these terms can be sent to support@applicationreview.co.
