1. Scope, Eligibility, Assent, and Precedence
These Terms of Service govern the Application Review Co website, free diagnostic, paid document-review offers, delivery pages, revisions, and related communications.
You represent that you have reached the age of majority where you live, have capacity to accept these Terms, and have authority to submit the information and documents you provide. If you do not meet these requirements, do not use the service.
By submitting, you agree to the Terms and acknowledge the Privacy Policy. The linked Privacy Policy explains information handling. The service description and checkout summary for your selected package form part of your order. A written custom offer may add or vary order-specific scope, timing, price, tax, revision, cancellation, or refund terms. It controls only to the extent of an express conflict about that order; these Terms otherwise continue to apply.
2. Free Diagnostic
A free diagnostic request requires one complete, structurally valid .docx file up to 4 MB and the applicable prompt, limits, instructions, and intake details, including your name, email address, and cell phone number. The deliverable is a two-page diagnostic that identifies patterns and priorities. It does not include direct rewriting or in-document coaching, and it has no fixed turnaround time.
The free diagnostic is not a paid order and is offered subject to availability. Application Review Co may reject, pause, combine, or limit incomplete, unsafe, duplicate, abusive, unlawful, out-of-scope, or capacity-exceeding requests. Repeated submissions must not be used to obtain a paid review in fragments or evade service limits.
When your diagnostic is ready, the delivery email provides access to your private report page so you can download the report. Permanent portal availability is not promised; you are responsible for retaining the delivered copy.
3. Paid Offers, Prices, Taxes, and Deliverables
Paid reviews and bundles can be purchased directly from the Services page without first completing a diagnostic. Listed services include personal statements, activities and experiences, school or program supplemental sets, application bundles, residency and fellowship applications, and résumé or CV review. Custom reviews are scoped and priced in writing before payment.
Base prices are quoted in U.S. dollars (USD). Stripe may display and accept an eligible local-currency amount, including CAD. Review the final amount, currency, discounts, and any applicable taxes shown at checkout before paying. Payment is required for the selected paid order; a free diagnostic creates no obligation to buy.
Your selected service description, checkout summary, and any agreed custom offer identify the included documents, deliverables, limitations, and price. Paid full reviews include two independent evaluations, detailed comments, and prioritized revision guidance. A résumé or CV review covers one existing résumé or CV; cover letters, LinkedIn profiles, and full application reviews are separate. A residency or fellowship application review excludes personal statements and program-specific letters unless the selected bundle expressly includes the personal statement.
Payment creates only the selected order. A paid review does not include a different document, application package, interview preparation, consulting engagement, or continuing support unless the selected service or written custom offer expressly says so.
Paid-review forms require your name, email address, and cell phone number. Applicant uploads accept only Microsoft Word (.docx) files up to 20 MB each, subject to validation. This DOCX-only requirement also applies to later uploads, replacements, and revisions. PDF, legacy .doc, TXT, RTF, and ODT submissions are not accepted. Single-document services require their document before checkout. Eligible multi-document packages let you upload now or reserve included document slots and upload later through the same private portal. Payment covers those included slots; later uploads do not create a new order or expand the purchased scope. Your secure portal link is emailed after payment is confirmed.
4. Revision Support
Revision support is limited to the same document and agreed scope included with the selected service, subject to reasonable use and any service window disclosed before payment. Bundle support applies to the included documents or application sections. It is intended to help you apply the delivered feedback and resolve document-specific questions within that scope.
Revision support cannot be exchanged for a new essay, a different application section, another applicant's material, a broader package, or a new service. Requests outside the agreed scope require a separate written offer, if available.
5. Paid Delivery Guarantee
Paid full reviews are returned within 72 elapsed hours after successful payment and receipt of the document and required review information. This includes weekends and public holidays; it is not a three-business-day period. For a reserved document slot, the clock begins when its document and required information are received, not when the empty slot is purchased. Included documents may be returned in stages.
Applicant-caused delays and circumstances outside Application Review Co's reasonable control pause the clock after notice. If Application Review Co misses a qualifying deadline, the affected paid review price is refunded in full.
6. Cancellations, Refunds, and Chargebacks
Cancellation and ordinary refund eligibility are governed by the selected service, checkout disclosures, any written custom offer, the stage of work, the paid delivery guarantee above, and applicable non-waivable law. Unless the order terms or law say otherwise, beginning substantive review may limit cancellation because reviewer time and capacity have been committed.
Contact us promptly about a payment or service concern so the record can be reviewed. A payment dispute or chargeback may pause affected work while it is investigated. Nothing in these Terms removes a lawful chargeback, refund, cancellation, or consumer remedy that cannot be waived.
7. Reviewers, Authorship, and Anonymity
Every free diagnostic and paid full review receives substantive evaluation from two reviewers. Application Review Co may consolidate both evaluations into one deliverable and display Application Review Co as the author.
Reviewer assignment may consider field, document type, relevant experience, availability, and conflicts. No particular reviewer or exact specialty match is guaranteed. Reviewer identities and identifying professional details remain private, and assignment does not imply an institutional relationship or endorsement.
8. Applicant Responsibilities and Acceptable Use
You represent that submitted material is your work or that you have authority to share it. You remain responsible for its accuracy, honesty, legality, originality, final authorship, and submission, and for compliance with application rules, honor codes, certifications, deadlines, and platform requirements.
You must review every suggestion and make the final decision about whether to use it. Do not submit malicious files, fabricated or plagiarized material, unlawful content, confidential information you lack authority to share, or unnecessary sensitive information about patients, minors, employers, institutions, or other people.
Do not interfere with the website or private delivery pages, attempt unauthorized access, impersonate another person, share private access credentials, scrape protected content, or use the service for abusive, fraudulent, or unlawful activity.
9. Applicant Ownership and Limited License
Applicants retain ownership of their documents and narratives. You grant Application Review Co a limited, non-exclusive permission to receive, store, review, annotate, transmit, and return your materials only as reasonably needed to provide, administer, secure, document, and support the requested service and comply with law.
This permission does not transfer ownership. Applicant content is not used for advertising, testimonials, public samples, research, or training without separate written permission for the exact use. You remain responsible for obtaining any permission needed for third-party material you submit.
10. Application Review Co Intellectual Property
The website, brand, original templates, general methods, review frameworks, presentation formats, and service materials supplied by Application Review Co remain its intellectual property or that of the applicable rights holder. Applicant ownership of submitted content is not affected.
You may use a delivered report and its feedback for your own application and personal revision work. You may not sell, sublicense, publish, or commercially reproduce protected templates, website content, or service materials except with written permission or as law permits.
11. Privacy, Confidentiality, Private Links, and Third Parties
The Privacy Policy describes collection, use, access, cross-border processing, retention, and privacy requests. Applicant content is limited to authorized personnel, assigned reviewers, and service providers as reasonably needed, subject to the qualifications in that policy.
Keep private report links and credentials confidential. You are responsible for exposure caused by forwarding, posting, or leaving a private link accessible on a shared device. Notify us if a link may have been exposed.
Hosting, storage, email, payment, security, and other operational services may be provided by third parties. Their outages, processing limits, legal obligations, and cross-border locations may affect the service. Application Review Co uses reasonable care in its own role but does not promise uninterrupted third-party availability.
12. Service and Professional-Advice Disclaimers
We provide feedback and revision guidance. We do not ghostwrite, fabricate experiences, or submit applications. You decide what to revise and remain the final author.
No university, hospital, employer, program, application service, or admissions committee endorses Application Review Co. The service is not affiliated with those organizations merely because an applicant discusses or applies to one.
No document-review service can control an admissions decision. Application Review Co does not guarantee admission, interviews, scholarships, rankings, or match outcomes. Feedback reflects judgment about the submitted material and may not match the preference of a particular evaluator.
The service does not provide legal, medical, financial, immigration, or admissions-decision advice. Obtain an appropriately qualified adviser when you need professional advice.
13. Suspension and Termination
Application Review Co may reject, suspend, or terminate access or work when reasonably necessary for safety, security, fraud prevention, legal compliance, nonpayment, a payment dispute, abusive conduct, material breach, unavailable capacity, or an incomplete or out-of-scope request. Notice and an opportunity to correct the issue may be provided where reasonable.
Termination does not erase accrued payment duties, ownership rights, confidentiality responsibilities, lawful record retention, dispute rights, or provisions that by their nature should survive. Any refund or delivery obligation remains subject to the selected order, applicable law, and the qualified terms above.
14. Warranties, Liability, Indemnity, and Events Outside Control
Warranties: To the extent permitted by law, the service is provided on an as-available basis without implied warranties that can lawfully be excluded. This does not exclude a statutory warranty, condition, or consumer remedy that cannot lawfully be waived.
Liability: To the extent permitted by law, Application Review Co is not liable for indirect, special, incidental, consequential, exemplary, or unforeseeable losses. This does not limit liability that cannot lawfully be excluded. These Terms do not state a dollar cap.
Indemnity: An applicant is responsible for third-party claims and reasonable losses caused by the applicant's unlawful submission, infringement, unauthorized third-party information, misuse of the service, or material violation of these Terms. The warranties, liability, indemnity, and events-outside-control provisions apply subject to applicable non-waivable law.
A party is not responsible for delay caused by circumstances outside its reasonable control to the extent recognized by applicable law, provided the affected party gives reasonable notice and resumes performance when reasonably possible. The specific paid-guarantee pause and remedy remain as stated above.
15. Governing Law and General Terms
These Terms are governed by the laws of Ontario and applicable federal laws of Canada, without displacing non-waivable consumer rights that apply where you live. Subject to those rights, disputes are assigned to courts of competent jurisdiction in Ontario. These Terms do not add mandatory arbitration or a class-action waiver.
Notices may be delivered electronically to the contact information associated with the request or order. You must keep that information current. Legal or Terms questions and notices to Application Review Co may be sent to myapplicationreviewteam@gmail.com.
Application Review Co may assign these Terms with the service or its business, subject to applicable law. You may not assign an order or access right without written consent. If a provision is unenforceable, it is limited or severed only as necessary; the remaining provisions continue. A failure to enforce a provision is not a waiver. Provisions concerning ownership, permitted retention, payment, disputes, liability, and other terms that by their nature should continue will survive.
These Terms, the Privacy Policy, the selected service description and checkout summary, and any applicable written custom offer form the entire agreement for the service and replace earlier discussions about that same subject. Changes apply prospectively from the stated version or effective date, with notice where law requires. Continued use after an effective change constitutes acceptance only to the extent permitted by applicable law.